Privacy Policy

This is our privacy policy for all our apps and websites, as of June 26th, 2023. By using our products:

• You agree that your information may be used according to the following policy,

• You agree that your information may be used according to the Security Policy,

• You agree to the Terms of Use (for cloud products) or to the End-User License Agreement (for downloadable products),

• You agree that Atlassian is not responsible for the privacy, security or integrity of Vendor-Collected End User Data.

Contents:

What information we collect

We gather information through support cases. We also receive information from Atlassian through licenses ("Atlassian-collected end-user data"), Jira support issues, and from website tracking tools such as Google Analytics, Fullview, or other session-recording tools.

We host data created by users in our Cloud apps.

We don't collect any data when apps are installed by the customers on their own server, with the exception of the "feedback job" in Play SQL Base, explained in the table below.

How we use information we collect

We use the information to:

• Provide the service,

• Provide support for the software,

• Explain features and develop engagement about the software,

• Design new features,

• We may use information in aggregated form (statistics, etc) for advertising,

• For accounting purpose, concerning billing information,

• For legal reasons, to protect the owner, the company, the software or when required by law.

This includes:

• Customers with a license are added to a mailing list to notify them about features of the product. They can unsubscribe from this mailing list.

What data is collected?

Data collected in the products

Atlassian defines:

• Atlassian-collected end-user data (basically, the license details)

• Vendor-collected end-user data, which we've split in 3 categories:

  • Data containing PII,

  • Other collected data, in normal usage (The free data that users create in the application - We only "collect" this data when you use Cloud products),

  • Support Data: Data collected by the application when sending a support request (only for Requirement Yogi).

Atlassian is not responsible for the privacy, security or integrity of Vendor-Collected End User Data.