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Data subjects

Customers and their end-users

Personal data

User-generated content

Purpose of processing

Providing the service to customers.

Legal basis for processing

Not applicable

Retention period

Between 1 and 2 months after uninstallation.

International transfers

  • Between the Data Residency zones of the customer,

  • During a support request, to provide support.

Security measures

  • Encryption at rest and in transit,

  • Access controls,

  • Automated backups,

  • Empoyee confidentiality agreement.

Contents of Application Data

The data that the app stores is subject to constant changes depending on features we develop. For the moment, the data is:

  • The key and body of requirements,

  • The keys and titles of Jira issues,

  • The page IDs, and sometimes the page titles and page body, specifically if there is an error and the support might need to investigate,

  • Data which the users create in the app, notably reports they create, transformation templates, etc.,

  • The userKey associated with changes, which is an anonymized identifier provided to us by Atlassian,

  • The clientKey, which is the key of the instance, and its URL,

  • License information provided by Atlassian,

  • We only retrieve information made accessible to us by Atlassian or edit information that Atlassian allows us to, and we don't recoup this information with other sources.
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