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Requirement Yogi (Data Center)
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  • Getting Started - Tutorials
  • Administrator's guide
    • Configuration
    • Maintenance guide
    • Limitations
    • Migration to the Cloud
    • Requirement Yogi Cloud vs Data Center
    • Backup, import and export of Requirement Yogi data across Confluence and Jira instances
    • Database schema
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    • Choosing the indexing engine
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    • Data Center SLA / Escalation process
    • History - Administrator's guide
  • Features
  • Requirement Yogi for Jira
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Maintenance guide
Updated Nov 21, 2023

    Maintenance guide

    These tasks that can be performed regularly. Please watch this tutorial for a quick overview: https://www.youtube.com/watch?v=ruOAucnSxno&t=183s

    Check the queue

    Go to the Requirement Yogi administration in Confluence and Jira, in the tab "Integrations", and check that there is no red error message.

    • The most frequent problem is that the authentication to Jira/Confluence has timed out, and the user needs to authenticate again,

    • The other problem that can happen is that there are messages in the queue which failed, for example if a Jira project doesn't exist anymore, if the administrative user doesn't have permissions for it, etc.

    Check the disk usage in Jira

    If the table AO_42D05A_RYAUDITTRAIL starts being too big in Jira, then please go to the Jira administration and delete the history. This can be found in the "Disk space" section in Jira.

    Check the size of the tables in Confluence

    This has been solved in RY 3.0

    You need to monitor whether we are reaching the maximum number of items in a database table (at least, using the ActiveObjects API). See the section "Usage metrics" in the administration:

    What can be done?

    Once you have reached this limit, it is not possible to create any more data in Requirement Yogi.

    Please upgrade to RY 3.0 before you reach this limit.

    {"serverDuration": 11, "requestCorrelationId": "f7e519edc72a4645a396b66769aa7ace"}