Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 8 Next »

To develop Play SQL as far as my users need, we need to convince stakeholders, such as banks, administrations and partners. One of the most frequently questions is "How many users do you have?". Atlassian Marketplace doesn't provide these statistics. To provide the best improvements, we sometimes need to know "Do people use feature X?". And to provide support and training, we need to get in contact with you to make you aware of the last improvements. This privacy policy is dedicated to limiting your privacy exposure and maximizing the benefits you get from the relationship.

CNIL

CNIL is the French regulatory body which ensures personal data privacy laws are dutifully applied.

The following policy is covered by the norm NS-48 (see details) and the file has been declared to CNIL. For any enquiry, the contact person is Adrien Ragot (see details below).

Channels of collection

The information collected by Play SQL comes from:

  • The data Atlassian provides:
    • The data in the licenses created by the Atlassian Marketplace, including the biller's contact,
    • Statistics about downloads on the Marketplace,
    • Feedback emails when customers uninstall the add-on,
  • The add-on's self-reporting feature:
    • Usage statistics can be deactivated before the first e-mail is sent (It is a step in the setup),
    • The add-on sends reports by email back to the author,
    • A report are sent after installation, then once a month.
  • The information you provide:
    • The website and the documentation website use cookies, local storage and/or anonymous identifiers,
      • The documentation website uses Google Analytics based on Display Advertising (including Google Analytics Demographics and Interest Reporting),
      • Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.
    • When contacting the support or submitting issues, you inherently provide informations about yourself.

Use and purpose of the information we collect

We use the information in the following cases:

  • Provide support for the software,
  • Explain features and develop engagement about the software,
  • Provide better services to all of our users, by spending more time tuning or developing the most used features, by developing extensions or new software,
  • We may use information in aggregated form (statistics, etc) for advertising,
  • For legal reasons, to protect the software or when required by law.

This includes:

  • Customers who create an evaluation license are subscribed by default to an "Evaluator Training" mailing list which explains how to use the product week by week,
  • When usage statistics show a problem on an instance, we may contact the customer to provide advice.

Information we collect

We collect information provided through the channels listed above, including:

  • Contact details provided for the evaluation license:
    • Name and details of the technical and billing contact, type and dates of the license, name of the company, location.
    • Note that some information may not be necessary, but it is not possible to choose which fields are sent by Atlassian: Most often, we throw away parts of the information above, which is not relevant to us, as soon as we get it.
  • From the self-reporting email of the product: Number of users, versions of Confluence and of the add-on, types of connections, statistics about the number of queries and spreadsheets and the usage of features, and the Server ID.
  • From support activities: Name, email, company name, and information you provide explicitly.

How the information is processed - and how we share with partners

The information is processed on servers around the world. This may include servers which are not in your country of residence. In most cases:

  • The web servers are located in France, Canada and USA,
  • The Atlassian servers are not under our control,
  • The author is based in France, so your data may be downloaded and processed on personal computers.
  • We process your information using partners' services. We never sell or provide partners with permission to collect, use or sell your information. Our partners include:
    • Hosting: Amazon, 1and1, OVH,
    • The mailing list you get subscribed to: MailChimp,
    • Marketplace platform: Atlassian
    • Support: Twitter and Google Mail

We can't say whether we provide information to the NSA or the DGSE, but they surely take it anyway.

Deletion

Your information will not be kept longer than 2 years after the end of our commercial relationship. The data which may be used for legal reasons (in the event of a trial for example) will be kept as long as required by the law.

Access and correction

You have a right to access the personal information we collect and correct it. You may perform this right of access and correction by mail to:

Adrien Ragot
107 cours Gambetta
69003 Lyon

If you want to reduce your privacy exposure

  • Deactivate the job in Confluence which sends monthly reports,
  • Or encrypt your SMTP channel so the reports are sent securely to Gmail,
  • Ask Google to opt out of their tracking (for example Ads Settings).
  • Unsubscribe to the newsletter when you receive it.

Application

Our Privacy Policy applies to all of the websites and software offered by us and our affiliates, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

When we receive formal written complaints, we contact the person who made the complaint to follow up. In case of dispute, we seek the best amicable resolution. We may work with appropriate regulatory authorities to resolve complaints. The privacy policy is governed by the laws of France, and, subject to the following sentence, in case of dispute, the parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Lyon, France.

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page.

  • No labels