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License information | License information is provided to us by Atlassian every time we need it. If Atlassian starts limiting the history, then we will store it for up to 2 years, mainly for accounting purposes. |
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User-created data in our Cloud apps | We delete data from the active databases as soon as the addon is uninstalled. We keep a backup of customer data for up to 2 months. |
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Subprocessors, where we keep information
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, how it is transferred internationally
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Our products are generally hosted by Amazon AWS and Digital Ocean, except our website which is managed by OVH, France. The computers we use to create software and access your information are located in France.
Type | Product | Where it is hosted | Link | Data Processing Addenum | Implementation date |
|---|---|---|---|---|---|
Data from Cloud products | Requirement Yogi | Amazon AWS |
| Pre-2022 | |
Web | Our website | OVH, France | Pre-2022 | ||
Web | Cloudflare | USA | 2023 | ||
Web | Google Analytics 4 | Europe | Data is stored in Europe | 2023 | |
Web | Google Tag Manager Google Ads | Europe | 2023 | ||
Web | Fullview | Europe | Data is stored in Europe | 2023 | |
Support data | Slack | USA | |||
Support data | Jira and Confluence | Europe | - | - | - |
Mailing lists | Hubspot | USA | 2023 | ||
Mailing lists | Mailchimp | Not used anymore since 2023. | |||
Fastmail | Fastmail, Australia / USA. | Pre-2022 | |||
DocumentsAdministrative documents | Encrypted backups of our administrative documents, invoices, work documents. | SpiderOak, USA | https://spideroak.support/hc/en-us/articles/360002173891-GDPR-and-SpiderOak | Pre-2022 | |
Desktop | Our computers, our company, etc. | Encrypted laptops, desktops and hard drives, Carried by our employees and consultants. | Pre-2022 | ||
Part 1.14 of their ToS...