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Adrien Ragot

Adrien Ragot

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Data subjects

Customers and their end-users

Personal data

User-generated content

Purpose of processing

Providing the service to customers.

Legal basis for processing

Not applicable

Retention period

Between 1 and 2 months after uninstallation.

International transfers

  • Between the Data Residency zones of the customer,

  • During a support request, to provide support.

Security measures

  • Encryption at rest and in transit,

  • Access controls,

  • Automated backups,

  • Empoyee confidentiality agreement.

Contents of Application Data

Excerpt
nameDefinition

The data that the app stores is subject to constant changes depending on features we develop. For the moment, the data is:

  • The key and body of requirements,

  • The keys and titles of Jira issues,

  • The page IDs, and sometimes the page titles and page body, specifically if there is an error and the support might need to investigate,

  • Data which the users create in the app, notably reports they create, transformation templates, etc.,

  • The userKey associated with changes, which is an anonymized identifier provided to us by Atlassian,

  • The clientKey, which is the key of the instance, and its URL,

  • License information provided by Atlassian,

  • We only retrieve information made accessible to us by Atlassian or edit information that Atlassian allows us to, and we don't recoup this information with other sources.

Since Application Data includes information written by users, it can contain protected information without our knowledge.