This is our privacy policy for all our apps and websites, as of January 29thOctober 2nd, 2019. By using our products:
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| Mode | Product | Status | Atlassian-collected end-user data (1) | Vendor-collected end-user data (1) | ||
|---|---|---|---|---|---|---|
| Data containing PII(3) | Other collected data, in normal usage | Data when submitting a support request through the app | ||||
| Server | Requirement Yogi | Paid | The license information | None | None | None since 2.2.5(5). |
| Server | Requirement Yogi for Jira | Free | None | None | None | None |
| Server | RY Testing & Compliance | Paid | The license information | None | None | None |
| Server | PSEA - Play SQL Export Add-on | Free | None | None | None | None |
| Server | SEO Manager | Free | None | None | None | None |
| Server | Play SQL Base | Free | None | None since 3.1.2(4) | None | None since 3.1.4(5). |
| Server | Play SQL Spreadsheets | Paid | The license information | Same as Play SQL Base | None | Same as Play SQL Base |
| Server | Play SQL Forms | Free | None | None | None | None |
| Cloud apps | ||||||
| Cloud | Play SQL Spreadsheets | Paid | The license information | None | Application data(2) (spreadsheets). | None |
| Cloud | SQL Connector | Paid | The license information | None | Application data(2) (SQL queries, connection tokens to the database). | None |
| Cloud | CYO Create Your Own | Retired | None | None | Application data(2) (HTML and Javascript). | None |
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(4) There used to be a feedback job in Play SQL Base and Play SQL Spreadsheets. This feedback job was removed in version 3.1.2 (see the history of this page).
(5) It used to be possible to submit support requests through the app. This feature was removed in October 2019 (see the history of this page).
What other data is collected?
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- In the situation where the company or one product is sold to a new owner: We sign a mutual NDA before the negotiation. Upon ownership transfer, the new owner takes responsibility for respecting or updating the current licenses and privacy policy.
- In the situation where someone illegally accesses our systems, we cannot provide control about your data,
- In the situation where we are compelled by law to provide this information, we cannot provide control about your data.
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| License information | License information is provided to us by Atlassian every time we need it. If Atlassian starts limiting the history, then we will store it for up to 2 years, mainly for accounting purposes. |
|---|---|
| User-created data in our Cloud apps | We delete data from the active databases as soon as the addon is uninstalled.We have kept data from uninstalled customers by mistake in the past, which we are in the process of deleting at the time of writing this document, which will occur before February 28th, 2019. We keep a backup of customer data for 2 months. |
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Our products are generally hosted by Digital Ocean, except our website which is managed by OVH, France. The computers we use to create software and access your information are located in France.
| Type | Product | Where it is hosted | Link | Data Processing Addenum |
|---|---|---|---|---|
| Cloud | Play SQL Spreadsheets | Digital Ocean, Amsterdam, Netherlands | https://www.digitalocean.com/legal/ |  Part of their ToS |
| Cloud | SQL Connector | Digital Ocean, Amsterdam, Netherlands | ||
| Cloud | CYO Create Your Own | Digital Ocean, Amsterdam, Netherlands | ||
| Cloud | Backups for cloud products | Digital Ocean, Amsterdam, Netherlands | ||
| Web | Our website | OVH, France | https://www.ovh.com/fr/protection-donnees-personnelles/ | Part 2 of their ToS |
| Mailing lists | All | MailChimp, USA |
| |
| Fastmail | Fastmail, Australia / USA. | https://www.fastmail.com/help/ourservice/security.html | ||
| Documents | Encrypted backups of our administrative documents, invoices, work documents. | SpiderOak, USA | https://spideroak.support/hc/en-us/articles/360002173891-GDPR-and-SpiderOak | |
| Desktop | Our computers, our company, etc. | Encrypted laptops, desktops and |
| hard drives, France. | - |
We plan to use Amazon Web Services in the future for several of those services.
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| gdpr@play-sql.com | ||
Play SQL - Responsable GDPR 77 rue Maurice Flandin 69003 Lyon France |
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We may update this policy without notice, for the purposes of being more specific, reflecting a new practice or complying to legal requirements.
Change log:
- October 2nd, 2019: Added SpiderOak for our backups; Reflected the removal of support-requests-through-the-app features.
- January 29th, 20182019: Rewrite, to comply with Atlassian's request for updated policies, to have one policy for all products, to be specific on the location of your data, and to reflect up-to-date information.
- September 11th, 2015: Add sections "What data we have", "Who accesses the data", "How we keep our servers secure", "How you can opt out" - see page history.
- November 11th, 2013: Rewrite, to go from generic statements to specific ones.
- October 2nd, 2013: Original version.
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