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Atlassian is not responsible for the privacy, security or integrity of Vendor-Collected End User Data.

ModeProductStatusAtlassian-collected end-user data (1)

Vendor-collected end-user data (1)

containing PII(3)

Vendor-collected end-user data (1)

Other collected data, in normal usage

Vendor-collected end-user data (1)

when submitting a support request through the app

Server

Requirement Yogi

PaidThe license informationNone

None

  • The debug information (database, version of Java, Confluence, PSEA and the database),
  • The errors of the day (stacktrace and error description),
  • The logged-in username, the user's email and their message, which constitutes PII.
ServerRequirement Yogi for JiraFreeNoneNoneNoneNone
ServerRY Testing & CompliancePaidThe license informationNoneNoneNone
ServerPSEA - Play SQL Export Add-onFreeNoneNoneNoneNone
ServerSEO ManagerFreeNoneNoneNoneNone
Server

Play SQL Base

FreeNone

See "feedback job for Play SQL Base" below.

None

  • The debug information (version of Confluence, and Play SQL),
  • The errors of the day (stacktrace and error description),
  • The logged-in username, the user's email and their message, which constitutes PII.
ServerPlay SQL SpreadsheetsPaidThe license informationSame as Play SQL Base

None

Same as Play SQL Base
ServerPlay SQL FormsFreeNoneNoneNoneNone
Cloud apps
CloudPlay SQL SpreadsheetsPaidThe license informationNone

Application data(2) (spreadsheets).

None
CloudSQL ConnectorPaidThe license informationNone

Application data(2) (SQL queries, connection tokens to the database).

None
CloudCYO Create Your OwnRetiredNoneNone

Application data(2) (HTML and Javascript).

None

(1) As defined in Atlassian Marketplace Publisher Agreement, section §8.4

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  • In the situation where the company or one product is sold to a new owner: We sign a mutual NDA before the negotiation. Upon ownership transfer, the new owner takes responsibility for respecting the current licenses and privacy policy.
  • In the situation where someone illegally accesses our systems, we cannot provide control about your data,
  • In the situation where we are compelled by law to provide this information, we cannot provide control about your data.

Here is what we allow:

InformationFounderEmployees under confidentiality agreementContractorsAccountant
BillingYesNoNoYes
Application DataYesYesYesNo
Web AnalyticsYesYesNoNo
SupportYesYesNoNo

How we host and transfer data internationally

Security

Please see our Security Policy.

How long we keep information

We try to delete data as early as possible, except for backups which we keep a little longer. 

License information

License information is provided to us by Atlassian every time we need it.

If Atlassian starts limiting the history, then we will store it for up to 2 years, mainly for accounting purposes.

User-created data in our Cloud apps

We delete data from the active databases as soon as the addon is uninstalled.

We have kept data from uninstalled customers by mistake in the past, which we are in the process of deleting at the time of writing this document, which will occur before February 28th, 2019.

We keep a backup of customer data for 2 months.

Our providers, where we keep information and how it is transferred internationally

Our products are generally hosted by Digital Ocean, except our website which is managed by OVH, France. The computers we use to create software and access your information are located in France.

DataProductWhere it is hostedLinkData Processing Addenum
CloudPlay SQL SpreadsheetsDigital Ocean, Amsterdam, Netherlandshttps://www.digitalocean.com/legal/(tick) Part of their ToS
CloudSQL ConnectorDigital Ocean, Amsterdam, Netherlands
CloudCYO Create Your OwnDigital Ocean, Amsterdam, Netherlands
CloudBackupsDigital Ocean, Amsterdam, Netherlands
WebOur websiteOVH, Francehttps://www.ovh.com/fr/protection-donnees-personnelles/(tick) Part 2 of their ToS
Mailing listsAllMailChimp, USA

https://mailchimp.com/legal/privacy/

EmailFastmailFastmail, Australia / USA.https://www.fastmail.com/help/ourservice/security.html

(tick) Part of their ToS

DesktopOur computers, our company, etc.Encrypted laptops and desktops, France.-

We plan to use Amazon Web Services in the future for several of those services.

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If any process is not automated or you do not know how to exercise your rights, you may exercise them by contacting Adrien Ragot at:

Emailgdpr@play-sql.com
Mail

Responsable GDPR

Play SQL

77 rue Maurice Flandin

69003 Lyon

France

How we update this policy

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