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To develop Play SQL as far as my users need, we need to convince stakeholders, such as banks, administrations and partners. One of the most frequently questions is "How many users do you have?". Atlassian Marketplace doesn't provide these statistics. To provide the best improvements, we sometimes need to know "Do people use feature X?". And to provide support and training, we need to get in contact with you to make you aware of the last improvements. This privacy policy is dedicated to limiting your privacy exposure and maximizing the benefits you get from the relationshipis located in France, Europe, which is famous for protecting the consumer's rights and privacy. On the other hand we want to provide a good service to customers, and that means understanding how features are used.

CNIL

CNIL is the French regulatory body which ensures that personal data privacy laws are dutifully applied.

The following policy is covered by the norm NS-48 (see details) and the file has been declared to CNIL. For any enquiry, the contact person is Adrien Ragot (see details below).

Channels of collection

The information collected by Play SQL comes from:

• The data Atlassian provides:
  • The data in the licenses created by the Atlassian Marketplace, including the biller's contact,
  • Statistics about downloads on the Marketplace,
  • Feedback emails when customers uninstall the add-on,
• The add-on's self-reporting feature:
  • Usage statistics can be deactivated before the first e-mail is sent (It is a step in the setup),
  • The add-on sends reports by email back to the author,
  • A report are sent after installation, then once a month.
• The information you provide:
  • The website and the documentation website use cookies, local storage and/or anonymous identifiers,
    • The documentation website uses Google Analytics based on Display Advertising (including Google Analytics Demographics and Interest Reporting),
    • Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.
  • When contacting the support or submitting issues, you inherently provide informations about yourself.

What data we have

We have:

• Billing information: Information transmitted to us by Atlassian for the payment of the software licenses and the execution of the contract. It is mostly names, email addresses, phone numbers and license type. No credit card information.
• API information: Information provided to our software through the APIs of Atlassian products. Personally identifiable information includes user keys, emails, names, and IPs.
• In-App Analytics: Information we gather in our software about the usage of our online or offline apps. Personally identifiable information includes actions of users on our features, the number of users, the type of license, information the user explicitly provides (such as "Please enter the email address that Play SQL can use to contact you").
• Application data: Data created by the users in the application.
• Web Analytics: Information we gather about viewers of our websites, directly or through an analytics service (Google Analytics).
• Information you provide through the support, either by email or through a website (e.g. Atlassian Answers).

Who accesses data

Play SQL is currently a sole-trader company (titled "SASU" in France) with:

• The founder, Adrien Ragot,
• If any employee or intern is hired, they sign a contract stating that they are strongly forbidden from leaking any information,
• Temporary contractors, hired for a specific time or project.

There are special situations where external people may have access to the data:

• In the situation where the company or one product is sold to a new owner: We sign a mutual NDA before the negotiation. Upon ownership transfer, the new owner takes responsibility for respecting the current licenses and privacy policy.
• In the situation where someone illegally accesses our systems, we cannot provide control about your data,
• In the situation where we are compelled by law to provide this information, we cannot provide control about your data.

Here is what we allow:

Use and purpose of the information we collect

We use the information in the following cases:to:

• Provide the service,
• Provide support for the software,
• Explain features and develop engagement about the software,Provide
• better services to all of our users, by spending more time tuning or developing the most used features, by developing extensions or new software,Balance the time we spend improving features which are used the most,
• We may use information in aggregated form (statistics, etc) for advertising,
• For legal reasons, to protect the owner, the company, the software or when required by law.

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• Customers who create an evaluation license are subscribed by default to an "Evaluator Training" mailing list which explains how to use the product week by week,
• When usage statistics show a problem on an instance, we may contact the customer to provide advice.

Information we collect

We collect information provided through the channels listed above, including:

• Contact details provided for the evaluation license:
  • Name and details of the technical and billing contact, type and dates of the license, name of the company, location.
  • Note that some information may not be necessary, but it is not possible to choose which fields are sent by Atlassian: Most often, we throw away parts of the information above, which is not relevant to us, as soon as we get it.
• From the self-reporting email of the product: Number of users, versions of Confluence and of the add-on, types of connections, statistics about the number of queries and spreadsheets and the usage of features, and the Server ID.
• From support activities: Name, email, company name, and information you provide explicitlyAccessing the user's data for to provide support.

How we keep our servers secure

We make our best to use state-of-the-art techniques to keep the data safe:

• We use SSH keys to access our servers,
• Our customer-facing activities use HTTPS and SSL certificates,
• We don't transfer data in clear-text over the network, except in situations where we display a warning,
• The hard drives of our personal computers are encrypted (for example with Apple's FileVault 2),
• Our backup drives are encrypted (for example with Apple's FileVault 2 / Time Machine).
• Whenever a leak affecting the software we use is published (for example Heartbleed or Shellshock), we halt the service in emergency and upgrade our systems.

We cannot guarantee that no leak will ever happen, but we make our best to keep your data safe.

How you can opt out

• Viewers can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.
• Users of Play SQL Spreadsheets for Confluence Server can opt-out of In-App Analytics inside the software.
• Keep your computers secure, using up-to-date software and higher settings for SSL certificates.

How the information is processed - and how we share with partners

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• The web servers are located in France, Canada Europe and USA,
• The Atlassian servers are not under our control,
• The author is based in France, so your data may be downloaded and processed on personal computers.
• We process your information using partners' services. We never sell or provide partners with permission to collect, use or sell your information. Our partners include:
  • Hosting: Amazon, Digital Ocean, 1and1, OVH,
  • The mailing list you get subscribed topartner: MailChimp,
  • Marketplace platform: Atlassian,
  • Support: Twitter and , Google Mail

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• • , FastMail,
  • Please see our "Providers" page for the details of our providers.

Deletion

Your information will not be kept longer than 2 years after the end of our commercial relationship. The data which may be used for legal reasons (in the event of a trial for example) will be kept as long as required by the law.

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Adrien Ragot
107 cours Gambetta
69003 Lyon

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• Deactivate the job in Confluence which sends monthly reports,
• Or encrypt your SMTP channel so the reports are sent securely to Gmail,
• Ask Google to opt out of their tracking (for example Ads Settings).
• Unsubscribe to the newsletter when you receive it.

Application

Our Privacy Policy applies to all of the websites and software offered by us and our affiliates, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

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Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page.