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Medium | Links |
|---|---|
Documentation | |
Technical documentation | |
Email (not regularly monitored) | support@requirementyogi.com (Not recommended, please create a ticket instead) |
Issue trackers |
Response times
Our public target is to provide an answer within:
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Type | |
|---|---|
4hrs (1/2 day) | Data Center issues with priority “Matter of hours”, if this priority is relevant. |
8hrs (1 working day) |
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Data Center apps | |
3 days |
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Non-Data Center apps |
Our public target is to provide an answer within the above times:
During working days 10am-6pm European time.
Except on French bank holidays and on temporary leave, provided on this page (Support times - SLA Statement).
This SLA is an information of intent, and does not engage Requirement Yogi in any way.
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