Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The best way to contact us is the Service Desk portal

Medium

Links

Documentationhttps://documentation.requirementyogi.com/display/RY

Requirement Yogi | Documentation  

Technical documentation

https://docsdeveloper.requirementyogi.com/

Email (not regularly monitored)

support@requirementyogi.com (Not recommended, please create a ticket instead)

Issue trackers

https://requirementyogi.atlassian.net

...

  • 4hrs during working days for issues with the priority "Matter of hours", if relevant,

  • 8hrs (1 working day) for issues with other priorities,

  • 3 days in every case for non-Data Center apps.

  • Except on bank holidays and on temporary leave, provided on this page (Support times - SLA Statement).

This SLA is an information of intent, and does not engage Requirement Yogi in any way.

...