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The best way to contact us is the Service Desk portal.
Medium | Links |
|---|---|
Documentationhttps://documentation.requirementyogi.com/display/RY | |
Technical documentation | |
Email (not regularly monitored) | support@requirementyogi.com (Not recommended, please create a ticket instead) |
Issue trackers |
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4hrs during working days for issues with the priority "Matter of hours", if relevant,
8hrs (1 working day) for issues with other priorities,
3 days in every case for non-Data Center apps.
Except on bank holidays and on temporary leave, provided on this page (Support times - SLA Statement).
This SLA is an information of intent, and does not engage Requirement Yogi in any way.
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