This the support statement for Play SQL. Please note:
- Informational only: This SLA is an information of intent and does not engage Play SQL in any way. Please refer to the license for more information.
- As with any support, there is no guarantee that bugs can be fixed in a limited timeframe, that developments will be made specifically for you or that the root cause of your issue will be found. It is recommended to backup your database before performing administrative operations.
Support
The best way to contact us is the Service Desk portal.
| Medium | Best | Links |
|---|---|---|
| Documentation | Browse https://documentation.play-sql.com | |
| Service desk portal |  Use this for questions and bug reports → | https://playsql.atlassian.net/servicedesk |
| support@play-sql.com | ||
| JIRA | https://playsql.atlassian.net |
Business hours
Play SQL is located in France. Use http://www.worldtimebuddy.com/ for easy conversion.
| Timezone | Most responsive support | Dinner time | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| France (Play SQL) | 8 | 9 | 10:00 | 11:00 | 12:00 | 13:00 | 14:00 | 15:00 | 16:00 | 17:00 | 18:00 | 19 | 20 | 21 | 22 | 23 | 0:00 | 1am+ | ||||||
| San Francisco, USA | 11pm | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm+ | ||||||
| Sydney, Australia | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am+ | ||||||
Temporary leave notice
- Unavailable from to
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